Privacy Policy
At a glance:
We only store the minimum data required to operate the service: email, password hash, and Stripe customer ID. We do not collect IP addresses or run analytics cookies. Payments and invoicing are handled by Stripe. Data is stored in the European Union unless otherwise stated.
1. Data we collect
- Required: Email (for account, communication), password hash (for authentication), Stripe customer ID (for billing links).
- Optional: Display name (used only for UI personalization). Users may remove it at any time from their profile.
- Billing data: We do not collect or store card or invoice details locally. Stripe collects and stores billing and invoice data on our behalf.
2. How we use your data and legal basis
- Account management: create and operate your account. Legal basis: contract/legitimate interest.
- Billing and payments: handled by Stripe. We store a Stripe customer identifier for linking. Legal basis: contract.
- Security and troubleshooting: minimal logs used only when strictly necessary. We do not retain IP addresses except when required for legitimate security investigations.
3. Cookies and tracking
We use essential cookies required for the service to function (session cookies). We do not install non-essential analytics or marketing cookies by default. For details see our Cookie Policy.
4. Retention periods
| Authentication and security logs | 30 days (unless required longer for investigations) |
| User account data (email, password hash, Stripe ID) | Until account deletion or as required by law |
| Export files created for you | Available via expiring link for 7 days |
5. Your rights
- Access: request a copy of your data.
- Rectification: correct inaccurate data.
- Portability: request your data in machine-readable format via
/me/export.
- Erasure: request deletion of your account via
/me/delete. We will retain minimal records if legally required (e.g., tax records).
- We respond to valid requests within one month.
6. Third parties
Stripe processes payments and stores billing information. We only share the minimal identifiers required (Stripe customer ID). For Stripe’s privacy practices see their documentation.
7. International transfers
Data is stored in the EU. If a transfer outside the EU occurs, we use appropriate safeguards.
8. Contact
For privacy requests or questions contact our support at Support (or email the address listed on the Contact page).
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